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Privacy Policy Legal Manager Services B.V., acting under the name of Legal Manager

Introduction

This Privacy Policy pertains to Legal Manager Services B.V. (hereinafter referred to as “LM,” “we,” “our,” or “us”), located at Schuttersveld 2, 2316 ZA, Leiden, The Netherlands (Dutch Chamber of Commerce registration number: 73143367). The full text of this Privacy Policy is available on our website at https://www.legalmanager.com (hereinafter referred to as “our Website”).
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This Privacy Policy governs your use of our Website, as well as other services we offer, including our products, webinars, trainings, or events, which reference or link to this Privacy Policy (collectively referred to as the “Service”).
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Notwithstanding any (brand) names used on our Website, LM owns or operates the Service as identified in this Privacy Policy and serves as the primary data controller of your Personal Data provided to or collected by the Service.

In this Privacy Policy, we outline how LM manages Personal Data (information relating to an identified or identifiable natural person) obtained through our interactions with you. We are committed to handling your Personal Data with the utmost care and confidentiality. The processing of your Personal Data will consistently comply with the General Data Protection Regulation (GDPR).
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Contact

Should you have any inquiries regarding this Privacy Policy or the processing of your Personal Data, please click here to forward your question or send an email to support@legalmanager.com.
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While we are confident in our ability to address any concerns or requests you may have regarding our use of your Personal Data, please be advised that our designated supervisory authority is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): https://autoriteitpersoonsgegevens.nl/nl‍
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How we collect Personal Data
We collect Personal Data about you directly by your input and/or through several techniques of our Service.
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What Personal Data we process, how we use it and Legal Grounds
  1. Our Website - information when you contact us
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    Contact form
    If you have a question or other remark, you can visit our Website and use our Contact Form. You will be asked to provide your first name, last name, company name, e-mail address, and phone number (optional: company size). We will only use this information to respond to your question by e-mail (or by phone). We will register your requests, questions, our responses and other actions to handle your request.
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    Registration
    If you want to register for a webinar, training, or event, you can submit Name (and company name), and e-mail address.
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    Downloads
    To provide you with a download of our documentation we need to have your Name and e-mail address.
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    Career
    To give you information when you show interest in having a career at LM, we need to have your Name and e-mail address.
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    Services
    LM provides services on Contract Management, Corporate Entity Management, Privacy Management and Data Room Management (also KYC and UBO support). To execute the services LM may ask more information from you.
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    Academy
    For the Legal Manager Academy activities (webinars, trainings, events) LM may also require information from the participants such as Name (and company name), and e-mail address. Legal ground: clause 6 (1) sub a and f GDPR: consent of the Data Subject and legitimate interest.
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  2. Our Website - information when you contact us

    To analyze your behavior on our Website, enhance and maintain its functionality, and customize our Service to align with your preferences, we may collect various data during your visit. This data may include your IP address, time of registration, the pages you visit, device category, browser type, and interactions such as clicks and views. A portion of the information referenced in this Privacy Policy is gathered through the use of cookies and similar tracking technologies. For more details on cookies and instructions on how to block or delete specific cookies, please refer to our dedicated Cookie Policy here.

    Legal ground: clause 6 (1) sub a and f GDPR: consent of the Data Subjectand legitimate interest.
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  3. Social Media

    Our Website includes a button linked to the social media platform LinkedIn. Please note that our Privacy Policy does not extend to this platform, but applies solely to the content on our LinkedIn pages. The use of social media is entirely at your discretion. Should you choose to share content from our Website via social media, the information you share, including your name and preferences, will be visible to visitors of your personal pages. Accordingly, we strongly recommend that you carefully review the privacy policies of the relevant social media platforms, as these will govern the processing of your Personal Data by those entities.

    Legal ground: clause 6 (1) sub a and f GDPR: consent of the Data Subject and legitimate interest.
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  4. Newsletters

    Our Website offers visitors the opportunity to subscribe to our digital newsletters. Through these newsletters, we regularly update our customers, business partners, and other subscribers on company news and special offers. By subscribing to LM’s newsletters, you explicitly consent to the collection of your email address and surname.

    You will only receive our newsletter if you provide a valid email address and actively register for the subscription. LM employs a double opt-in procedure: upon registration, a confirmation email will be sent to the email address provided, for legal verification purposes. This confirmation email serves to validate that the owner of the email address, as the Data Subject, has authorized receipt of the newsletter.

    During the registration process, we may also record the IP address of the device you used, the country or region, as well as the date and time of registration. The collection of this data is necessary to ensure compliance with legal requirements for newsletter subscriptions and to safeguard against potential misuse of your email address, thus serving our legal protection interests. The Personal Data collected during the newsletter registration process will be used exclusively for the purpose of sending our newsletter. Additionally, subscribers may be notified via email of any changes necessary for the operation of the newsletter service or updates related to the subscription, such as modifications to the newsletter content or technical adjustments.

    You may withdraw your consent to the storage and use of your Personal Data for newsletter distribution at any time. A corresponding link for withdrawing consent is provided in each newsletter. Alternatively, you may unsubscribe directly on our Website or by contacting our Privacy Officer

    Legal ground: clause 6 (1) sub a and f GDPR: consent of the Data Subject and legitimate interest.
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  5. Customer Services

    To fulfill the service agreement with our clients, LM requires the following Personal Data: name (and company name), email address, phone number, address, zip code, city, country, and Chamber of Commerce number.

    ‍Legal ground: clause 6 (1) sub b GDPR: performance of contract.
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  6. Billing

    In addition to the Personal Data required from our clients, we also need billing information (bank account).Legal ground: clause 6 (1) sub b and e GDPR: performance of contract and legal obligation (store for a certain period).
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    LM processes Personal Data with your informed consent.

Rights of the Data Subject
  1. You have the right to obtain confirmation from us as to whether your Personal Data is being processed by us or on our behalf. If confirmed, you are also entitled to request an overview and view the Personal Data processed by or on our behalf. Based on clause 15 of the GDPR
  2. You have the right to have your Personal Data corrected or its processing restricted, as appropriate, in accordance with clause 16 and 18 GDPR.
  3. You have the right to request the deletion of your Personal Data under clause 17 of the GDPR. Should a deletion request be granted, we will inform you of the extent to which this may limit or prevent your use of our Service.
  4. You have the right to withdraw your consent to the processing of your Personal Data at any time, based on clause 7 GDPR. Upon withdrawal, we are obliged to cease processing your Personal Data without undue delay, provided there is no other legal basis for continuing such processing. 
  5. You have the right to object, at any time and on grounds relating to your particular situation, to the processing of your Personal Data, in accordance with clause 21 GDPR. In the event of an objection, we will cease processing the Personal Data unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or unless the processing is for the establishment, exercise, or defense of legal claims. If we process your Personal Data for direct marketing purposes, you have the right to object at any time.
  6. Based on clause 20 GDPR, you have the right on data portability, which you have provided to us, in a structured, commonly used, and machine-readable format. Under certain circumstances, and when technically feasible, we will transmit your Personal Data to another Controller at your request, provided this does not adversely affect the rights and freedoms of others.
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If you wish to exercise any of these rights, please send a request to our Privacy Officer. We will respond to your request in 4 (four) weeks at the latest. To protect your privacy and security, we may ask you to verify your identity.

As a responsible company LM does not use automatic decision making.
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The storage & retention of your Personal Data
LM stores your Personal Data on our local servers within the EU, as well as on the servers of our cloud-based data management provider in the USA and within SharePoint. We have implemented the necessary safeguards to ensure that this processing complies with European data protection regulations.
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LM will retain your Personal Data under the following conditions:
  1. For as long as is necessary to deliver any requested Service (e.g., maintaining your user account);
  2. For the duration required to fulfill or initiate a contract;
  3. To conduct our business activities and pursue our legitimate interests, such as ensuring the provision of safe and secure services, resolving technical issues, and maintaining communication with you;
  4. To comply with applicable legal obligations (e.g., retaining financial records for seven years for tax compliance) and to address legal requests and resolve disputes.
Upon the expiration of the relevant retention period, the corresponding data will be routinely blocked, deleted, or anonymized in accordance with our retention and erasure policy and schedule.
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Sharing your Personal Data

LM may be required to share your Personal Data with external parties to assist us in delivering our Service to you and maintaining our Website. For every entity that processes your Personal Data on our behalf, we have established a data processing agreement, or an equivalent arrangement, to ensure that the same level of security and confidentiality is maintained. We remain fully accountable for the processing of any Personal Data provided. 

Your Personal Data will not be disclosed to Third Parties unless you have explicitly requested or authorized such action, or if we are legally obliged to provide Personal Data to law enforcement agencies or comply with a court order.
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Transfer to countries outside the European Economic Area

For technical and operational purposes, it may be necessary to transfer your Personal Data to companies or servers located outside the European Economic Area (EEA), preferably to countries that ensure an adequate level of data protection or provide equivalent safeguards. Nevertheless, LM will consistently implement appropriate measures to ensure the protection of your Personal Data.
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Many social media providers are based outside the EEA and may store your Personal Data in those regions, which could result in a level of data protection that is not equivalent to the standards within the EU. If this transfer of information is not acceptable to you, you can prevent it by logging out of your social media account(s) before accessing our Website.‍

LM’s Commitment to Personal Data Protection

LM is deeply committed to safeguarding your Personal Data. We consistently implement appropriate technical, physical, and organizational measures to prevent any misuse, loss, unauthorized access, unwanted disclosure, or unauthorized alteration of the Personal Data collected through our Website and Services. However, it is important to acknowledge that no website can be entirely secure, and we cannot be held liable for any unauthorized or unintended access that falls beyond our control.

LM upholds a comprehensive Information Security Program designed to ensure the confidentiality, integrity, and availability of all computer and data communication systems, while adhering to the necessary legislative, industry, and contractual requirements. Our policies, procedures, standards, and services are aligned with ISO 27001 standards. Additionally, we engage an independent third-party organization to periodically audit our compliance.

Should you believe that your Personal Data is not being adequately protected or if you suspect any misuse, please reach out to us via our Privacy Officer.
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External links

Our Website may include links to other external websites. LM cannot be held responsible for the content of these websites or the manner in which they handle Personal Data. While we strive to ensure that all external links are current and direct you to the appropriate websites, we strongly encourage you to familiarize yourself with the privacy practices of these other websites regarding their handling of your Personal Data.
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Children's Privacy

LM does not intend to collect Personal Data of website visitors under the age of 18. However, we cannot verify that a visitor is over 18. If you believe that we have collected such personal information, please warn us via our Privacy Officer.
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Changes to this Privacy Policy

From time to time, it may be necessary to change our Privacy Policy to current events or renewed data protection insights. This Privacy Policy may be amended on condition. LM will notify you of such changes in a timely and reasonable manner. We recommend you read the latest updated version of our Privacy Policy. Changes will be published on our Website.

The latest update of this Privacy Policy was November 19, 2024.

support@legalmanager.com
+31 (0)71 760 1642
Schipholweg 55-75 (Smart  Office)
2316 ZL, Leiden
The Netherlands

COC: 73143367
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